Privacy Policy — Dubai Property Snagging ®

Legal

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.

Effective 24 April 2025 A subsidiary of INFRAVISTA PROPERTY OBSERVER L.L.C
01

Information We Collect

We may collect the following types of personal information when you use our services or contact us:

Personal Identifiers

Name, email address, phone number and address.

Property Details

Location, type of property such as villa or apartment, and developer or builder details.

Technical Data

IP address, browser type, device type and usage data collected through cookies and analytics tools.

Communication Data

Messages, emails and forms submitted through the website or to customer service.

02

How We Use Your Information

We use the information we collect in the following ways:

  • To provide property inspection and snagging services.
  • To communicate with you regarding your enquiries, appointments, reports or feedback.
  • To generate and send detailed snagging reports via our inspection software.
  • To improve website functionality, customer experience and service offerings.
  • To comply with legal and regulatory obligations.
03

Sharing Your Information

We do not sell or rent your personal information. We may share it only in the limited situations set out below.

  • Service Providers. With third-party contractors, such as Spectora and surveyors, to help deliver our services.
  • Legal Compliance. If required by law, government authorities or legal proceedings.
  • Business Transfers. In connection with any merger, sale or transfer of company assets.
04

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure or misuse.

However, no system can be completely secure, and we cannot guarantee absolute security.

05

Cookies and Tracking Technologies

We may use cookies and similar tracking tools, including Google Analytics, to enhance user experience, monitor website traffic and understand user preferences.

You can choose to disable cookies through your browser settings.

06

Your Rights

Depending on UAE data protection regulations, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent where applicable.
  • Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@dubaipropertysnagging.ae.

07

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of those external sites.

08

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

09

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Current effective date: 24 April 2025

Questions About Your Data?

Ask us directly. We will tell you what we hold, why we hold it, and remove it if you want it gone.

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