Buying a new property is an exciting milestone, but ensuring that it remains in top condition after handover is just as important. This is where the Defect Liability Period (DLP) comes into play. The DLP is a crucial phase during which developers are responsible for addressing construction defects at no cost to the homeowner. To ensure a smooth claim process, developers rely on Snagging Engineers, Warranty Inspections, and Handover Services to assess, document, and rectify any issues that arise. Here’s a detailed look at how developers handle claims during this period.
1. Reporting and Documentation of Defects
Once homeowners take possession of their property, they are encouraged to conduct a thorough snagging inspection to identify any issues. This involves checking for structural defects, plumbing issues, electrical faults, and finishing imperfections. Snagging Engineers play a crucial role in this process by preparing a detailed report documenting all identified defects. Homeowners should report these issues formally to the developer through designated channels, such as online portals or customer service desks.
2. Warranty Inspections and Verification
After receiving a defect claim, developers schedule Warranty Inspections to verify the reported issues. A professional inspection team assesses the severity of the defects and determines whether they fall under the developer’s warranty coverage. Developers categorize defects based on urgency and complexity, ensuring that critical issues like leaks, structural cracks, or electrical faults receive immediate attention.
3. Prioritization and Scheduling of Repairs
Once defects are verified, the developer assigns specialized teams to address the reported issues. This involves coordinating with subcontractors and suppliers to ensure materials and labor are available for repairs. Urgent defects, such as water leaks or safety hazards, are given priority, while minor cosmetic issues may be scheduled for a later date.
4. Execution of Repairs by Snagging Engineers
Snagging Engineers oversee the repair process to ensure that defects are rectified according to quality standards. They monitor workmanship and confirm that all tasks are completed effectively before handing the property back to the homeowner. If additional issues arise during the repair process, engineers document them for further action.
5. Final Handover and Quality Assurance
Once repairs are completed, developers conduct a final round of Handover Services to ensure that all defects have been addressed. Homeowners are invited to re-inspect their property and verify that the repairs meet their expectations. If any unresolved issues remain, developers may extend the rectification period or provide alternative solutions.
6. Closing the Claim and Post-DLP Support
After completing all necessary repairs, developers officially close the defect claim. However, many developers offer extended support or post-DLP services for homeowners who may encounter additional minor issues later. Maintaining open communication with developers and keeping records of all correspondence can be beneficial if further concerns arise.
The Defect Liability Period is a vital safeguard for homeowners, ensuring that construction defects are addressed without financial burden. By leveraging Snagging Engineers, conducting thorough Warranty Inspections, and utilizing Handover Services, developers efficiently handle claims and maintain high standards of quality. Homeowners should actively participate in the process by promptly reporting defects, staying informed about their warranty rights, and ensuring that their property is in optimal condition before the DLP expires.
