The Professional Tools We Use to Snag Your Dubai Property

not all snagging company are the same

Our inspection toolkit

The professional tools we use to snag your Dubai property.

Many of the costliest defects can’t be seen by eye: leaks behind tiles, hollow tiles, weak AC airflow, wiring faults, rooms smaller than your SPA. Our inspectors carry 13 professional instruments to find and measure them, and they are trained on them by Gazelle’s technical team.

Instruments
Gazelle thermal, electrical & HVAC tools
Training
By Gazelle’s technical team
Method
Non-destructive — nothing cut or drilled
Evidence
Readings and images in your report
  • 13Instruments on every job
  • GazelleTrained by the manufacturer
  • 0Holes drilled in your home
  • MeasuredNot opinion

Start here

Which tool finds which problem?

Worried about something specific? These are the instruments that check for it. Tap one to jump straight to it.

Gazelle G9710 pocket thermal imaging camera used for leak detection in Dubai property snagging

Video: Gazelle G9710 Pocket Thermal Camera · Gazelle Industrial · 1:06

Tool 01 · Leaks & moisture

Thermal Imaging Camera

Gazelle G9710

256×192 IR · −20 to 400 °C · thermal / fusion / picture-in-picture · Wi-Fi

Sees temperature differences on walls, floors and ceilings, which is how hidden water, missing insulation and overheating cables show up without opening anything.

What it finds

  • Hidden water leaks behind tiles, under floors and in ceilings
  • Water past failed waterproofing after a bathroom or balcony flood test
  • Missing insulation and hot air leaking in around windows and sliding doors
  • Overheating breakers and loose cable terminations in the distribution board

How it protects you

Leaks and waterproofing failures are found before you accept handover, while the developer still has to fix them — not after stains appear on your ceiling.

Used in: Thermal imaging inspection · Water leak detection

Thermal camera FAQs

Can a thermal camera find water leaks behind tiles in Dubai apartments?

Often, yes. Wet areas behind tiles, under floors or in ceilings usually show up as cooler patches on a thermal image, because evaporating water lowers the surface temperature. Thermal imaging shows temperature differences rather than water itself, which is why suspected areas are best confirmed with humidity or moisture readings.

Does thermal imaging damage walls or tiles?

No. Thermal imaging is completely non-destructive. The camera reads surface temperature from a distance, so nothing is drilled, lifted or opened. That makes it ideal before handover, when you do not want new finishes disturbed.

When is the best time to do a thermal scan in Dubai?

For walls, roofs and façades, early morning or after sunset works best, when the difference between indoor and outdoor temperature is large enough for reliable results. Leak and AC checks inside the unit can be done during a normal inspection, especially after a flood test.

What does a thermal image look like in a snagging report?

The G9710 can overlay the thermal image on a normal photo (fusion or picture-in-picture). You and the developer can see exactly which wall, ceiling or tile the defect is on, not just a colourful blob.

Dual-lens borescope inspection camera for checking drains, AC ducts and false ceilings

Tool 02 · Hidden areas

Borescope Inspection Camera

Dual-lens endoscope

Built-in IPS screen · front & side-view lens · LED-lit waterproof probe · photo & video

A small camera on a flexible probe that looks inside false ceilings, drains, pipes and AC ducts through existing openings.

What it finds

  • Floor drains and gully traps blocked with cement, grout and debris
  • AC condensate lines and drain pans with blockages or standing water
  • Inside false ceilings through light cut-outs, without removing gypsum
  • Leaking connections behind kitchen units, dishwashers and washing machines

How it protects you

You see inside ceilings, drains and ducts without anyone cutting gypsum board, and you get photos of what is actually in there.

Used in: Handover snagging · Water leak detection

Borescope FAQs

What is a borescope used for in a property snagging inspection?

A borescope is a small camera on a flexible probe. It is passed through light cut-outs, access panels and drain openings to look inside false ceilings, pipes, drains and AC ducts that cannot otherwise be seen without opening finishes.

Can you check for blocked drains in a new Dubai apartment?

Yes. Cement, grout and other construction debris in floor drains and gully traps is one of the most common problems in newly handed-over units. The waterproof, LED-lit probe goes inside the drain so the blockage can be seen and recorded.

Do you need to remove the false ceiling to inspect above it?

Usually not. The probe goes through existing openings such as light cut-outs, diffusers and access panels, so the ceiling stays intact. The side-view lens looks along pipes and around corners inside the cavity.

Gazelle G9503-II laser distance meter for measuring room sizes against SPA floor plans

Video: Gazelle G9503 G9504 Laser Distance Meters · AABTools UAE · 2:10

Tool 03 · Size & area

Laser Distance Meter (60 m)

Gazelle G9503-II

Range 60 m · m / ft / in · area & volume functions · 0.25 s measurement

Measures rooms, heights and openings in seconds so they can be compared with the approved floor plans in your SPA.

What it finds

  • Room dimensions that do not match the approved floor plans in your SPA
  • Floor-area shortfalls per room against the contracted area
  • Ceiling heights and false-ceiling drops lower than the drawings
  • Door and corridor widths, balcony depths and balustrade heights

How it protects you

If your unit is smaller than what you paid for, you find out before you sign the handover, with measured figures instead of estimates.

Used in: Handover snagging · Pre-handover snagging

Laser distance meter FAQs

How do I check if my apartment is smaller than stated in the SPA?

Each room is measured with a laser distance meter and compared with the approved floor plans attached to your Sale & Purchase Agreement. Material shortfalls are listed in the snagging report with the measured figures, so you can raise them with the developer before accepting handover.

Why use a laser meter instead of a tape measure?

One person can take fast, consistent readings up to 60 m, including high ceilings, long villa rooms and double-height spaces, without ladders or a second person holding the tape. The meter also calculates area and volume on the spot.

Is the laser safe to use in an occupied home?

Yes. It is a Class II red laser under 1 mW, which is safe for normal use in homes. As with any laser pointer, you should not stare into the beam.

Gazelle G9204-II True RMS clamp meter for testing sockets, AC current and DB circuits

Video: Gazelle G9200 Series Clamp Meters · Gazelle Industrial · 3:11

Tool 04 · Electrical

Digital Clamp Multimeter (True RMS)

Gazelle G9204-II

1000 A AC · 1000 V AC/DC · CAT III 600 V / CAT II 1000 V · built-in NCV

Measures voltage, current and continuity, so electrical snags are backed by readings rather than opinion.

What it finds

  • Sockets and circuits outside the UAE supply standard (230 V / 400 V at 50 Hz)
  • AC units drawing far more or less current than their nameplate rating
  • Overloaded or wrongly labelled circuits in the distribution board
  • Missing earth bonding to bath fixtures, metal pipes and kitchen sinks

How it protects you

Electrical faults come with measured values, so the developer cannot dismiss them as opinion during the defects-liability period.

Used in: Handover snagging · Villa snagging

Clamp meter FAQs

What electrical checks are done during property snagging in Dubai?

Sockets and circuits are checked for the correct supply voltage (230 V single-phase or 400 V three-phase at 50 Hz in the UAE), the current drawn by AC units and major appliances is measured, DB circuits are checked against their labels, and earth bonding to metal fixtures is tested.

Can a clamp meter tell if my AC is faulty?

It can show warning signs. Clamping the AC unit supply cable shows its running current, which is compared with the rating on the nameplate. A reading well outside the rating can point to an overloaded or faulty compressor that an AC technician should then check.

Why does a True RMS meter matter in a new home?

New Dubai homes are full of LED drivers and inverter ACs that do not draw a clean sine wave. A True RMS meter measures these loads accurately, where a basic meter can give misleading readings.

Gazelle G9405-LOG thermo-hygrometer measuring indoor temperature and humidity

Video: Gazelle G9400 Series HVAC Testers · Gazelle Industrial · 1:39

Tool 05 · Humidity & AC

Thermo-Hygrometer (Bluetooth)

Gazelle G9405-LOG

−10 to 60 °C · 0–99% RH · 0.5 s sampling · Bluetooth data logging

Logs temperature and relative humidity room by room to find damp, mould risk and AC zones that are not keeping up.

What it finds

  • Rooms above about 60% RH, where mould and condensation risk rises
  • Bedrooms running warmer than the living area from unbalanced AC zones
  • Hidden damp in closed cupboards, bathrooms and below balconies
  • Humid ceiling voids around chilled-water pipes and fan-coil drain pans

How it protects you

Humidity problems that lead to mould and musty smells are caught while the AC and waterproofing are still the developer’s responsibility.

Used in: Water leak detection · Apartment snagging

Thermo-hygrometer FAQs

What indoor humidity is normal in a Dubai home?

With the AC running, around 50–60% relative humidity at roughly 24 °C is a typical design target. Rooms that stay above about 60% RH carry a higher risk of condensation and mould, especially in the humid summer months.

Can a humidity meter help find a hidden leak?

Yes. Unusually high humidity inside closed cupboards, bathrooms or below balconies often points to a hidden leak or failed waterproofing. Combined with thermal imaging, it helps narrow down where water is getting in.

Why is one bedroom hotter than the rest of the apartment?

Comparing temperature and humidity room by room often shows a poorly balanced AC zone or an undersized fan-coil unit. The readings are logged, so the difference is documented rather than just felt.

Gazelle G9406-LOG sound level meter measuring AC and traffic noise in dB(A)

Video: Gazelle G9400 Series HVAC Testers · Gazelle Industrial · 1:39

Tool 06 · Noise

Sound Level Meter (Bluetooth)

Gazelle G9406-LOG

30–130 dB · A/C weighting · fast/slow response · Bluetooth data logging

Measures noise in dB(A) so noisy AC units, weak glazing and thin party walls are logged with a number.

What it finds

  • Background noise in bedrooms and living rooms above comfortable levels
  • Noisy AC fans, loose grilles and rattling exhaust fans
  • Road, Metro or Sheikh Zayed Road noise getting through closed windows
  • Noise from lifts, pump rooms, garbage chutes and neighbouring units

How it protects you

Noise is hard to argue about. A measured dB(A) reading turns “it seems loud” into a documented defect.

Used in: Apartment snagging · Handover snagging

Sound level meter FAQs

How loud is too loud for a bedroom?

WHO guidance suggests around 30–35 dB(A) for bedrooms at night. Background noise in each room is measured and compared with that guidance and with the project’s own acoustic specification, where one exists.

Can you test whether my windows block road noise?

Yes. Noise is measured with the windows open and then closed. A small difference points to weak glazing or failed seals, which is worth checking in units near Sheikh Zayed Road, Metro lines or busy junctions.

My AC is noisy. Can that be included as a snag?

Yes. Noise is measured at the AC grille and fan-coil unit to identify noisy fans, loose panels or undersized ducts, and the measured level goes into the report.

Gazelle G9407-LOG anemometer measuring AC diffuser and exhaust fan airflow

Video: Gazelle G9400 Series HVAC Testers · Gazelle Industrial · 1:39

Tool 07 · Airflow & AC

Anemometer (Bluetooth)

Gazelle G9407-LOG

0–30 m/s air velocity · air temperature · avg / max / min · Bluetooth logging

Measures air speed at every AC outlet and exhaust grille to find blocked, unbalanced or disconnected ones.

What it finds

  • AC diffusers and grilles that are blocked, closed or unbalanced
  • Bathroom and kitchen extract fans that run but barely move air
  • Return-air grilles that are blocked or not connected to the duct
  • Draughts around windows, sliding doors and entrance doors

How it protects you

A room that never cools properly is often an airflow problem. Measuring each outlet tells the MEP contractor exactly which one to fix.

Used in: Villa snagging · Apartment snagging

Anemometer FAQs

How do you check that a bathroom exhaust fan is working properly?

Air speed is measured at the extract grille and multiplied by the grille’s open area to estimate airflow. That is compared with common benchmarks of about 25 L/s for bathrooms and 50 L/s for kitchens (ASHRAE 62.2). A fan that is noisy but moves little air gets logged.

Why is one room not cooling when the others are fine?

Often a single diffuser is blocked, closed or not properly connected to its duct. Measuring supply-air velocity at every outlet shows which one is underperforming.

Can an anemometer detect draughts around windows?

Yes. It picks up air movement around window frames, sliding doors and entrance doors, which points to failed seals that let in hot air, dust and humidity.

Gazelle G9301-II non-contact voltage detector for finding dead sockets and live metal parts

Video: Gazelle Electrical Testers G9300 Series · Gazelle Industrial · 1:51

Tool 08 · Electrical safety

Non-Contact Voltage Detector

Gazelle G9301-II

24–1000 V / 90–1000 V dual sensitivity · CAT IV 1000 V · alarm + torch

A pen-sized tester that detects live voltage without touching anything. It quickly finds dead sockets and dangerous wiring faults.

What it finds

  • Sockets, switches and fused spurs that are not live
  • Live metal parts such as light fittings, towel rails or door frames
  • Switches wired in the neutral, leaving fittings live when switched off
  • Unterminated live cable ends above false ceilings

How it protects you

Dangerous wiring faults, like a light fitting that stays live when switched off, are found before you or your family touch them.

Used in: Handover snagging · Villa snagging

Voltage detector FAQs

What is a non-contact voltage detector?

A pen-sized tester that beeps and lights up near live AC voltage without touching the conductor. It confirms every socket and switch is live and finds metal parts that should never be live.

What is a switch wired in the neutral, and why is it dangerous?

The switch cuts the neutral instead of the live wire, so the light turns off but the fitting stays live. Anyone changing a bulb could get a shock. It is a common defect a voltage detector finds in seconds.

Why test for voltage before opening a cover or fitting?

Labels on distribution boards are often wrong at handover. A quick check confirms a circuit is actually dead before a cover is removed, and shows whether the DB labels match the outlets they feed.

Gazelle G9403-II infrared thermometer checking AC supply air and hot water temperature

Video: Gazelle G9403-II IR Thermometer · Gazelle Industrial · 0:52

Tool 09 · AC & hot water

Infrared Thermometer

Gazelle G9403-II

−50 to 500 °C · 12:1 distance-to-spot · emissivity 0.10–1.00 · ±2 °C

Reads surface and outlet temperatures from a distance to check that the AC cools, the water heats and nothing in the DB is running hot.

What it finds

  • AC diffusers blowing air warmer than a healthy system should
  • Hot-water outlets that do not reach a safe temperature
  • Hot spots on breakers, isolators and cable terminations
  • Cold spots from poorly insulated chilled-water pipes

How it protects you

You find out on inspection day whether the AC actually cools and the hot water actually gets hot, not in your first week living there.

Used in: Villa snagging · Thermal imaging inspection

Infrared thermometer FAQs

What temperature should the air from my AC vent be in Dubai?

A healthy split or fan-coil system typically delivers air at about 12–16 °C at the diffuser, with a difference of about 8–12 °C between supply and return air. A warm outlet points to a gas, chiller or valve problem.

How do you check that the water heater is working?

Hot-water temperature is measured at the outlets. Dubai Municipality Legionella guidance expects stored water at 60 °C or more, and at least 50 °C at the outlet within about a minute of running.

Can an infrared thermometer read shiny surfaces accurately?

Yes, when the emissivity is set correctly. The G9403-II adjusts from 0.10 to 1.00, so readings on metal, glass, tiles and painted walls stay accurate. Its 12:1 distance-to-spot ratio reaches high ceilings and grilles without a ladder.

Gazelle G9505-II green cross-line laser level checking floor level and bathroom falls

Video: Gazelle G9505 2-Green-Line Laser Level · Gazelle Industrial · 1:22

Tool 10 · Level & plumb

Green Cross-Line Laser Level

Gazelle G9505-II

2 green lines (H / V / cross) · 30 m range · ±2 mm per 10 m · pulse mode · IP54

Projects perfectly level and plumb lines across a room, so slopes, leaning walls and crooked tiles are obvious.

What it finds

  • Floors and false ceilings that are out of level
  • Walls, door frames and column edges that are out of plumb
  • Bathroom and balcony floors that do not fall towards the drain
  • Crooked tile lines, worktops, wall cabinets and wardrobe tops

How it protects you

Ponding water, sticking doors and crooked tiles are cheap to fix before you move in and expensive afterwards.

Used in: Apartment snagging · Villa snagging

Laser level FAQs

How do you check that a bathroom floor drains properly?

The laser level projects a true horizontal line, which shows whether the floor actually falls towards the drain. Flat or back-falling areas make water pond, a common Dubai snag that also puts the waterproofing at risk.

How flat should floor tiles be?

Dubai projects commonly specify BS 5385 / BS 8204 flatness guidance, typically no more than about 3 mm deviation under a 2 m straightedge. The laser level is used alongside a 2 m spirit level to find and log areas outside tolerance.

Why use a green laser instead of a red one?

Green lines are far easier to see in bright, sunlit Dubai apartments, so long walls and whole rooms can be checked at once.

Telescopic hollow tile tapping stick used to find debonded tiles by sound

Tool 11 · Tiles & plaster

Hollow Tile Stick

Telescopic tapping rod

Telescopic stainless rod · steel ball head · rolls or taps across tiles, marble and plaster

Finds hollow, badly bedded tiles by sound: solid tiles give a sharp “tick”, hollow ones a dull “thud”.

What it finds

  • Hollow (debonded) floor and wall tiles
  • Voids under the corners and edges of large-format porcelain and marble
  • Hollow tiles in showers and balconies that trap water above the waterproofing
  • Debonded plaster and render on walls and parapets

How it protects you

Hollow tiles tend to crack once summer heat and AC cycles start. Found before handover, the developer re-lays them at their own cost.

Used in: Apartment snagging · Villa snagging

Hollow tile stick FAQs

How do you detect hollow tiles?

A steel ball head is rolled or tapped across the tiles. A solidly bedded tile gives a sharp “tick”; a hollow one gives a dull, drummy “thud”. Hollow tiles are marked with removable tape and photographed for the report.

Are hollow tiles a serious problem?

They are one of the most frequent snags in Dubai handovers. Tiles with voids underneath often crack or pop loose once heat and AC cause expansion, and in bathrooms and balconies the voids can trap water above the waterproofing membrane.

Does tapping tiles damage them?

No. It is a light, non-destructive sound test. The telescopic rod lets whole floors be tested standing up, and reaches high wall tiles without a ladder.

Gazelle G80393 LED head lamp for hands-free inspection of risers and ceiling voids

Tool 12 · Lighting

180 Lumen LED Head Lamp

Gazelle G80393

180 lm high / 20 lm low · IP54 · 45 g · 2× AAA

Hands-free light for ceiling voids, risers, DB cupboards and under-sink plumbing, including units with no power yet.

What it finds

  • Inside false-ceiling access panels: AC ducts, drain pans and insulation
  • Unlit MEP risers, DB cupboards and water-heater cupboards
  • Under-sink trap connections and waste pipes with leaks or missing sealant
  • Fire-stopping gaps around services crossing walls and slabs

How it protects you

Units without power can still be inspected properly, and no dark corner gets skipped.

Used in: Pre-handover snagging

Head lamp FAQs

Can you inspect a property before the DEWA power connection?

Yes. Inspectors carry hands-free head lamps and rechargeable work lights, so unlit units, risers and cupboards can still be inspected. Electrical tests that need live power, such as voltage and current checks, can only be done once the power is on.

Why do inspectors wear a head lamp?

It keeps both hands free when climbing into false-ceiling access panels or working under sinks, so they can hold a borescope, meter or camera while they look.

Gazelle G80391 COB LED work light used as raking light to reveal paint and plaster defects

Tool 13 · Finishes

Mini COB LED Work Light

Gazelle G80391

COB flood + spot beam · IPX5 · magnetic base & hook · USB-C rechargeable

Held low across a wall or floor, it throws “raking light” that makes paint, plaster and tile defects stand out.

What it finds

  • Paint patchiness, roller marks, uneven plaster and hairline cracks
  • Tile lippage, hollow joints and chipped edges
  • Silicone gaps around sanitaryware, shower screens and worktops
  • Scratches and dents on doors, joinery, appliances and window frames

How it protects you

Finishing defects that are invisible under ceiling lights are caught while the developer’s finishing team can still fix them.

Used in: Apartment snagging · Handover snagging

Work light FAQs

What is raking light, and why is it used in snagging?

A strong light held low and almost parallel to a wall or floor throws shadows across every bump and dip. Paint patchiness, roller marks, uneven plaster, hairline cracks and tile lippage that look fine under ceiling lights become obvious.

Can you check the silicone around the bath and shower?

Yes. The spot beam highlights gaps and breaks in silicone around sanitaryware, shower screens and kitchen worktops, which are common leak points on Dubai snag lists.

Common questions

Inspection tools: what owners ask

What tools does Dubai Property Snagging ® use for inspections?

Every inspection uses professional instruments: a thermal imaging camera, borescope, laser distance meter, True RMS clamp meter, thermo-hygrometer, sound level meter, anemometer, non-contact voltage detector, infrared thermometer, green laser level, hollow tile stick, LED head lamp and COB work light. Most are Gazelle instruments.

Are your inspectors trained to use these tools?

Yes. Our inspectors are trained on these instruments by Gazelle’s technical team. We work directly with Gazelle for our inspection equipment, so the tools are used the way the manufacturer intends.

Will any of the testing damage my property?

No. Every tool on this page is non-destructive. Nothing is drilled, lifted or cut. Thermal cameras, thermometers and meters read from the surface or the air, and the borescope uses existing openings such as light cut-outs and drains.

Will I see the readings and images in my report?

Yes. Readings and images that support a defect — thermal images, borescope photos, measured dimensions and temperature, humidity, noise or airflow readings — go into your digital snagging report, so the developer has clear evidence to act on.

Why do I need tools? Isn’t a visual check enough?

Many of the costliest defects cannot be seen: leaks behind tiles, hollow tiles, blocked drains, weak airflow, wiring faults and undersized rooms. Instruments find and measure them, and measured evidence is much harder for a developer to dispute during the defects-liability period.

Get your property checked with the right tools

Book a snagging inspection and get a digital report with the readings and images behind every defect. Inspect before you invest.

DED Certified · RERA Approved · InterNACHI Certified · 98,000+ Inspections

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Dubai Property Snagging ®
#1 Property Snagging Company in UAE Fully certified by DED, approved by RERA, and proudly InterNACHI-accredited. ✅ 98,000+ Snagging Inspections Completed Across the UAE
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